For your safety and concerns

So that you can always feel completely safe and hosted, we have established a concierge Service in our objects Ernst-Reuter-House and Keithstraße.

The service point at the Ernst-Reuter-House is open 24 hours around the clock. It can be reached at telephone number: 030/491 022 0. You can use the services of our concierge at Keithstraße from 4 p.m. to 12 a.m.


The services includes, among others:

  • Receiving of forms for the administration office
  • Leasing of dishes package
  • Receiving of your mail and post packages
  • Taxi call e. t. c.

Furthermore you can pick up the following forms:

  • Cancellation Apartment/room
  • Repayment of deposit
  • Application for extension of tenancy
  • Direct Debit Authorization for rent payment
  • Damage reported in your accommodation

Your contact person

Mr. Chahrour | Team leader Concierge
Tel: +49 (0)30 49 10 22 -0

Triftstr. 67, 13353 Berlin